Originally Posted by Geneticus
I seriously doubt the key issue is coding related, it's more likely DB related.
Why I say this is:
Back in the day it was possible, given enough product keys, to reverse engineer the(or a portion of) base key and create a key generator that would allow you to unlock software from Windows, to games, to apps.
Eventually companies started logging the keys they generated and released for distribution, to prevent key generators from working on non released keys.
My theory is that they need to add the list of newly generated keys to bnet in order for them to be recognized as valid. This is probably a fairly simple db update, but they are also probably tracking other things associated with keys like curse vs wowi and some other things. I guess in a sense it's a coding issue since someone has to write the query to import the list, but for whatever reason it has to be manually added to the db and that takes a human.
More importantly it takes a human with the time in between the daily meetings "Should Semprini be a banned word" and "Why do the second floor toilets take more flushes then the 1st floor ones? - Did we break Gravity?"
It is also possible that the Key problems are caused by a vaccine(Jenny McCarthy's Beta Key) or Obama broke the key system when he faked his birth certificate.
Point is it doesn't matter what we think is the cause. It is what it is, and it will be fixed when it's fixed. In the mean time go outside and let your body soak up some natural light(not the beer).
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This doesn't make sense on so many levels.
What we know:
There haven't been any issues with keys a week ago.
In the last week, a new Battle.net site was published.
The new Battle.net site gives you an error that the key is no game key but an item key. This is not the standard error since when you enter a random 26 digits key it just says the key is not valid.
Blizzard stated the problem lies within Battle.net problems and not the keys themselves.
(Common sense tells you that Blizzard would properly enter the keys into the database before sending them. Otherwise we wouldn't have needed to wait so long for new keys because generating the alphanumeric codes doesn't take any significant amount of time.)
The most logical conclusion is that either the site is coded wrongly not to accept 25 digit keys as game keys or there is some other issue either in the new Battle.net code itself or the database connection.