Hi everyone. I had to recover my computer to Factory new condition. The computer has three internal hard drives. One was wiped and used to recover the OS, the other two were untouched.
The data I have backed up on Carbonite came from the other two. None of the data was touched, therefore there was no need for a recovery. However the drive letters changed in this process. Carbonite's backed up files reflect the previous drive letters not the new ones. I can't find a way to change the Carbonite drive letters to what they are now and Carbonite says I have 30 days to recover files or they will be deleted. The only other way I can figure to update the Carbonite directory is to backup the files again with the new drive letters and then delete the previous backup. That seems needless and time/bandwidth consuming for no logical purpose.
Any ideas on how to fix this??