Good job MM55 ... I too agree that this should be stickied ..
I have no qualms with helping anyone .. even after they are rude. (I feel like this just happened to me recently ...
) I have been working in retail for 15+ years now and have come across WAY too many rude people and are more or less numb to it now so it doesn't bother me anymore). Thankfully though the really nice people usually out weight the jerks.