Originally Posted by Seerah
Did you call and attempt to get your pre-order reinstated?
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Yes.
There is no way to "reinstate" an order. I can place a new order, but of course, they are long since sold out of CE. They won't reveal anything about how my address looked suspicious, because they claim not to know, but they trust it more than they trust me. (Never mind that I've been buying from them online since 2001.)
So, basically, they won't reinstate it, they can't, they can't tell me what's wrong, and they can't tell me an address I could use to place an order that they wouldn't cancel. Because that might enable fraud.
Obviously, they have to protect their customers from fraud. Just as obviously, people whose email addresses are "suspicious" are not their customers. We can't be, as we can't place orders.
I recorded the call, in case I ever want a copy.
