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Also I suggest you contact Blizz through the in-game complaint (the red ? on the menu bar)
File a harassment complaint against the guild.
Also if you goto the wow armory page you can look up their guild to get a member list (level 10+ I believe) and you can use that to set /ignore on them all. If you do go that route I suggest an ignore addon to expand the built in ignore list in the game as the Blizz one has a limit.
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